Salon Novora

Cancellation and No-show Policy We, here at Salon Novora, understand that sometimes it is necessary to reschedule or cancel appointments. Therefore, please notify us at least 24 hours prior to your appointment time and we will gladly reschedule your reservation. If you reschedule or cancel your appointment with less than 24 hours notice, you will be charged 50% the cost of your scheduled appointment. 12 hours or less and you will be charged 100% of your scheduled appointment. • Please understand that when you forget about or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Our reminders are sent out 72, 48, and 24 hours in advance because we know how easy it can be to forget. However, because this service time is reserved for you, PERSONALLY, a CANCELLATION fee will apply. ** In the event that a cancellation/no show fee is required, it will be charged automatically through the card on file. Once payment is received, we will be happy to reschedule your next service. However, in the event that a person has canceled with little to no notice on more than two (2) occasions or no shows the first initial appointment scheduled-future appointments may not be available. ‼️‼️NO EXTRA GUESTS UNLESS CLIENT RECEIVING A SERVICE IS UNDERAGE WITH A GUARDIAN. Our space is limited with no additional seating available and roaming unwatched children are a safety hazard and an insurance liability. All additional guests will be required to wait outside or in a vehicle.